Youper is shutting down September 30, 2026 — export your data
Youper, Inc. is closing and winding down its business. All services will end on September 30, 2026. Please download your data before that date. Beginning October 1, 2026, all remaining user data will be securely and permanently deleted.
Your data belongs to you. Export is available through September 30, 2026.
1. Open the Youper app and go to Settings.
2. Select "Request my data".
If you no longer have access to the app, use this link: start.youper.ai/export-data
If you have not used Youper in over a year, there’s no data to be exported. Under our Terms of Use, accounts inactive for more than 12 months have already been deleted, so there is no data to export.
Beginning October 1, 2026, all user accounts, chat histories, and personal information will be securely and permanently deleted from our servers and backups. Your data will not be sold or transferred to any other company. After September 30, 2026, our support team will no longer be able to retrieve your data.
All auto-renewing subscriptions have been disabled and you will not have any future charges. If you have time left on a prepaid plan, you will receive an email with instructions depending on your phone operating system, since Google Play and Apple process refunds in different ways.
Youper is a self-guided wellness tool, not a clinical or emergency service. If you are experiencing a mental health emergency or severe distress, please seek immediate help:Call or text 988 (Suicide & Crisis Lifeline), available 24/7 in the United States.Text HOME to 741741 to connect with the Crisis Text Line.Outside the United States, find support in your area at findahelpline.com.
Should you encounter technical difficulties during the data export process or have any other questions, please direct your inquiries to hello@youper.ai well in advance of the service closure date.